Privacy Policy

Last updated: October 2026

This policy describes how Ethnicsupport Heating & Air ("we", "us") gathers, uses and passes along information when you visit ethnicsupport.lat, phone the number shown on this site or send in a form. It is a general template, not legal advice.

What We Gather

Think of it as two streams: what you tell us, and what the site records.

Some details come straight from you. When you submit a form or place a call, you may give us your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are collected automatically as you browse. These include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked and, in some cases, recorded for quality and billing purposes.

Why We Use It

We use your information to:

• Match you with an independent HVAC provider that serves your area
• Hand your request details to that provider so they can reach you
• Answer your questions and messages
• Measure how the site and phone lines are used
• Improve the site and the service
• Meet legal duties and prevent fraud or misuse

Who Receives It

Ethnicsupport Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can follow up. These are separate businesses. Each has its own privacy practices, and those practices apply once they hold your details.

We also share data with vendors that help run the site and phone systems, such as hosting, analytics and call-tracking companies. We may disclose information where the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, however, treat sharing with marketing partners as a "sale" or "share". Where those laws apply, you may be able to opt out.

Cookies and Analytics

The site may use cookies and similar tools to see how visitors use it. You can manage cookies in your browser settings. Blocking them may change how parts of the site behave.

Your Rights and Choices

Depending on where you live, you may be able to access, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@ethnicsupport.lat. We may need to confirm your identity before we act on it.

Security and Retention

We take reasonable steps to protect your information. No method of sending or storing data is completely secure. We keep information only as long as the purposes above require, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Policy Updates

We may revise this policy from time to time. The date at the top shows the latest change.

Contact

Questions about this policy? Email contact@ethnicsupport.lat.